Studio in the Heights Terms and Conditions

Welcome to Studio in the Heights. These Terms and Conditions outline the rules and regulations for the use of our services and participation in our SMS communication program. By signing up for our fitness programs or SMS campaigns, you agree to comply with these terms. Please read them carefully.

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1. General Participation Terms

Eligibility: You must be at least 18 years old to join or have parental consent. Your membership is personal and non-transferable.

Payments & Fees: All membership fees are billed monthly unless otherwise stated. Late payments may incur additional charges.

Cancellation Policy: To cancel or pause your membership, please provide written notice at least 14 days before the next billing cycle.

Facility Rules: Members are expected to adhere to gym etiquette, including but not limited to proper use of equipment, respect for others, and cleanliness. Misconduct may lead to membership termination.

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2. SMS Communication Program

As part of our services, Studio in the Heights offers an SMS program to keep you informed and motivated. By opting in, you consent to receive text messages related to our services.

Program Name: Studio in the Heights SMS Campaign

Message Frequency: You can expect to receive 4-6 messages per week depending on your usage and attendance, including but not limited to:

Class schedule updates

Class and Event reminders

Exclusive promotions and offers

Studio closures and updates

Product Description: The Studio in the Heights SMS program is designed to keep you updated and engaged with personalized fitness content, class information, and exclusive offers.

Customer Care: If you have any questions or need support, contact us at [email protected] or reply “HELP” to any of our messages for assistance.

Opt-out Information: 

- To opt-out of the SMS program at any time, text “STOP” to [shortcode]. After opting out, you will no longer receive text messages from us.

- For single-message programs, you will receive only one message upon opt-in, and no further action is required unless you wish to opt out for future communication.

Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan. Please check with your provider for details.

Associated Costs: Participation in the SMS program is free from our end, but you are responsible for any charges from your mobile carrier, including text message fees and data rates.

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3. Changes to Terms & Conditions

Studio in the Heights reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website or notification via SMS.

By using our fitness services or signing up for our SMS campaign, you agree to these terms and conditions. If you have any questions, please contact us at [email protected]. 

Thank you for choosing Studio in the Heights!